SERVICE & ASSET MANAGEMENT

EV Charging stations are long-term investments that require dedication and attention to ensure maximum performance.

SERVICE & ASSET MANAGEMENT

EV Charging stations are long-term investments that require dedication and attention to ensure maximum performance.

Monitoring the product throughout
its entire lifecycle is the key
of our value proposition,
aimed at maximizing the return
on investment of our clients,
while ensuring their long term goals.

Efacec, through dedicated and experienced teams,
supported by a global network of technical partners,
provides an extensive portfolio of services
to support our customers to improve their service,
while increasing productivity and extending
the life of charging stations.
Our offer includes:

  • Installation and commissioning
    Services required to install, setup and start your Efacec charging stations
  • Corrective Maintenance – Customer tailored Service Agreements (SA)
    Long-term support for everyday’ s troubleshooting.
  • Preventive Maintenance
    Services designed to ensure chargers availability and maximum performance through planned interventions.
  • Repairs on factory
    Repair services made in our facility, where a complex operation can be performed more easily with all required equipment and infrastructure.​
  • Technical support
    Remote support from our expert technicians 5 days a week (can be extended up to 7 days a week)
  • Retrofits and upgrades
    Operations executed to upgrade or to adapt your chargers to new developments or requirements, either technical or legal
  • Decommissioning
    Services designed to closure the charger that might include tasks such as deconstruction, waste management and spare part analysis
  • Spare parts
    Components, consumables and kits required for all sorts of interventions, which will lead to an increase in chargers availability and reducing downtime.​
  • Training (for users and maintenance teams)
    Training programs designed specifically to suit your needs
Need more information?